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更新时间:2018-5-16 20:14:43 来源:纽约时报中文网 作者:佚名

“While I have not changed the tax system (though someday I plan to), I have changed how my clients interact with it.”

“Nothing can be said to be certain, except death and taxes.”


Not only do Benjamin Franklin’s words still resonate today, but, if you are like most, filing income taxes is simply unpleasant. For me, however, preparing taxes has been a telescopic lens with which to observe the disparate economic realities present in our society. In looking through this lens, I have seen firsthand how low wages and, at times, regressive public policy can adversely impact the financially fragile, and how I can make a difference.

本杰明·富兰克林(Benjamin Franklin)的这句话到了今天依然能够引起共鸣,如果你和大多数人一样,也会觉得申报所得税的确令人不快。不过,对我来说,报税准备工作是我观察我们社会当中迥异经济现实的望远镜。透过这个镜头,我亲眼见识到,有时微薄的工资和倒退的公共政策会对经济弱势者带来什么不利影响,以及我如何才能作出改变。

This coming year will be my third volunteering every Saturday during tax season with AARP’s Tax-Aide Program. In the basement of the Morningside Heights Library in Manhattan, we help the elderly and low-income individuals file their taxes. During my first season, I handled organizational tasks and assisted intake counselors with the initial interview process.

在报税季节,我每个周六都跟随AARP报税援助项目(Tax-Aide Program)进行志愿工作,接下来的这一年将是第三次了。在曼哈顿晨边高地图书馆(Morningside Heights Library)的地下室里,我们会帮助年迈者和低收入者报税。在我第一次加入的那个报税季节里,我负责处理组织任务,在初始面试过程中协助招募顾问。

When I told the AARP manager that I wanted to return the following season and do actual tax preparation, she was skeptical, especially since the next youngest tax preparer at my location was 37. That, however, did not deter me: Though I would be just 16 before the start of the season, I diligently studied the material and passed the advanced I.R.S. qualification test.


As a volunteer, my goal is to help my clients obtain every credit they are entitled to and place vitally needed money in their pockets. To do this, I need much more than just technical knowledge. It is also essential to connect on a human level. I make it a point to put each person at ease by actively listening to his or her story.


For example, the young woman, who is a recently minted United States citizen and barely speaks English, mentions that her disabled grandmother lives with her. Her story allows me to determine she can claim a dependent care credit for her grandmother and a $1,000 earned income credit. These credits represent approximately 20 percent of her income and will go toward buying her grandmother’s medications and other necessities.


I am saddened at times by the palpable stress of those living on the edge of economic subsistence. Basic necessities such as sneakers and dental care, which I had never thought twice about, are out of reach for many. I vividly remember the single mom from Queens who works at Target and spent $400 (a week’s paycheck) at H&R Block last year. By not having to pay for tax preparation this year and the credits she can claim, she confided she will be able to buy her son, who is my age, new shoes for track and hopefully see a dentist for a tooth that has been throbbing for months.

有时,经济状况处于维生边缘的人们所受到的压力是那样明显,令我感到悲伤。比如球鞋和牙科护理这样我从未多花心思的基本需求,对很多人而言都遥不可及。我清楚地记得,那位来自皇后区,在塔吉特(Target)工作的单亲妈妈去年在H&R Block报税公司花掉了400美元(相当于她一周的薪水)。有了我们的志愿工作,今年她不需要再为报税准备付款,还可以申请抵免,于是她向我表示,她可以为和我同龄的儿子买一双新跑鞋了,而且还有希望去牙医那儿看看抽痛了几个月的一颗牙。

As a volunteer, I have learned the importance of empathizing, listening and communicating complex and technical matters simply. Making my clients feel at ease allows them to understand my explanation of how their money is being taxed. I have also gained insight into how tax policy affects the financial and physical health of the working poor and elderly. While I have not changed the tax system (though someday I plan to), I have changed how my clients interact with it.


Beyond Benjamin Franklin’s two certainties in life of death and taxes, I would add a third: the enduring power of the human spirit. I remember an octogenarian man with a cane who waited two hours in line on a bone-chillingly rainy Saturday in February. He is somehow able to survive in Manhattan on $15,000 of Social Security earnings a year. Even though his income is below the filing requirement, together we claim $77 of school tax and rent credits, which translates into two weeks of groceries.


When we finish, he says to me, “See you next year.” It is at that moment I know I have made a tangible difference.